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Non -compliance Of Winning Payout By Paytm First Games

By S N Ahmed | 12-Apr-2021

This is to inform all that Paytm First Games is the only App for Mumbai /Pune Races tote betting . Its a complicated and time comsuming App for placing bets on it and not a user friendly App as compared to other Club Apps . It does'nt have a E-wallet for betting transactions and hence it withdraws money from the individuals bank A/c through a UPI and deposits all winning payouts   to the Paytm Wallet. Having these drawbacks the major problem with it is,  it is not honouring the winning payouts on the Mumbai races.

 For Mumbai racing held on 27-3-2021 I found my winning payout for last race pending and not added to the Paytm wallet. Nextr day on 28-03-2021 again for Mumbai races my first winning payout  was deposited to my Paytm wallet but then my four winning payouts were kept pending . On noticing this discrepancy  in the Paytm wallet I wrote to Paytm First Games  for four five days and had telephonic talk , demanding my winning payout  with screenshot evidences. I got vague replies like wallet limit breached , KYC required , location & state not known  lastly mobile No required.  In between I wrote to RWITC authorities also ,to look into the matter as I had no other option left  but to file an FIR for cheating against Paytm Firast Games and Paytm . At last on 05-04-2021 i.e. nearly after 9 days the winning payouts were deposited to the Paytm wallet.  Had I not noticed this discrepancy all theses five payout would have  never been deposited to my wallet and this cheating would have continued further . secondly all Apps deposit winning payout within minutes of race clearance but Paytm First Games dishonours it and after lot of correspondence it pays after 9 days , this is ridiculous . and a tragedy for RWITC to have it as its official betting App.

 Anyway now with the abrubt closure of the Mumbai Season 2021 betting for Pune season will start in July 2021 , till then betting will stop on this App.  I have already stopped betting on this App from 04-04-2021 as winning payouts  are not guaranteed .  Friends those using this App for tote betting on Mumbai / Pune races  , please check your payouts everytime you win and beware of the cheating from this App in future.. For necessary information of all .

Thanks 

 

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13 Replies

Anantnarayan said ...

15-Apr-2021

This is to address Champ's request.  At BetIndiaRaces, ALL winning Dividends are credited to a Patrons Wallet.  For the Patron to be able to Withdraw amounts from his Wallet to his Bank Account, first the Patron should have uploaded and had his KYC and PAN Card verified.  Then the Patron Adds his Bank Account and is verified by a credit of Re. 1.  This is to ensure that Bank Details are correct.  Whenever the Patron wants to Withdraw (minimum Withdraw amount is Rs.50), the Patron selects Withdraw option, enters his amount and then selects the Bank Account to which he would like the amount to be credited.  The Patron can define two Bank Accounts that are in his name. The amount is credited almost immediately under normal circumstances, else before the end of the day.

Srinivasan Varadarajan said ...

14-Apr-2021

@Champ

Withdraw all the money then your Kitty shows 0.

Simply Keep quit thats all.

B.suresh said ...

14-Apr-2021

Same bitter experience faced by me also 

Prasad Naidu said ...

13-Apr-2021

It Sad the way Paytm first game works .....

Rwitc seriously needs to be open to work with all the othe center on intervenue betting through their respective apps or come up with similer apps like HRC RCTC or BTC. '

 

Champ said ...

13-Apr-2021

Can anyone explain me the withdrawal procedure from BetIndiaraces?

Thanks in advance.

A.v.raja said ...

13-Apr-2021

I agree with everybody about Payment first games.

But I am not worried as my place of living does not allow.  But when they first introduced I purchased their pass for live racing for first two meetings but never.got the live streaming connection.  All my e mails sent to support team got no reply.  I sent mail to RWITC CEO Mr.Am it (who joined RWITC from RCTC) but he thought that small punter like me do not require any reply.  I have seen many times of RWITC height of arrogance.  This does not mean all other clubs are good.  Mr. Raman to whom sent e mails in TURFWINNERS met the same treatment.

A.V.RAJA

 

Ramesh Doraiswami said ...

13-Apr-2021

There is one more fraud by Paytm games. We have an option for a weekly pass paying Rs 400 . I availed of this twice but was shocked to see ( last in March 27) after paying for a week , I could not access the TV the second day though it was within a week . There is no number to call and complain ( there is no response on numbers listed ) and further there is no response to the complaint by email. I have wasted atleast Rs 400 in the last 2 weeks ; other sites don't charge for view rights . This site charges but does not provide service and yes, the UI/ UX experience is flawed too ! Hope the RWITC and Paytm games takes this feedback seriously 

Cruise_b'lore said ...

12-Apr-2021

Hello folks,

When you have a wonderful app like betindiaraces.com which works seamlessly, very user-friendly, pays handsome dividends and to top it all, apart from the initial hiccups, there has been no issues after they were sorted out.

Go for it and bet in peace knowing you bets will be dealt in accordance of the needs. The payments are prompt and in case of any issues, the helpline numbers respond to your needs.

What more could a punter want!!!

regds,
Cruise

Bkd said ...

12-Apr-2021

Oh yes. I have had serious problems with Paytmfirstgames  in the past and only after threatening mails and other pressure tactics, they have made good the winning payouts. I had also marked copies of my correspondence to the secretaries of HRC & RWITC, for their information and necessary assistance in resolving the pending issues. However, there was no revert, neither any acknowledgement from the concerned authorities. Sad!!

I am sure, that they are well aware of PFG's fraudulent practices; yet they prefer to ignore or keep mum on such activities, for reasons which are quite baffling indeed!

Never, has there been any sort of similar problems with either Betindiaraces or Turfwinners, who are relatively small fries in comparison to Paytm and their subsidiary PFG Sports.

I hope this is not the end of honesty and integrity amongst horse racing officials in the country. If such matters are brought to the notice of cyber-crime authorities, this might perhaps signal the death knell of the fledgling on-line betting business in India.

Let the wise men of Indian horse racing get up from their deep slumber and desist from their Nelson's eye tactics, to such blatant wrong doings.

Thank you.

Ramiyer said ...

12-Apr-2021

RWITC done a blunder by giving rights to Paytm with which they couldn't come out to invite other app like what southern centres are operating Excellent app for HRC and Chennnai. Registrations is very easy. Now they have clubbed with the tote collections. Support staff is very quick to resolve the issue regarding payment etc. Payments are credited once the white corn has been hoisted. Kudos to turfwinners.com.

Neverever play through paytm.its a waste of money as well as time.better register with MRC or HRC.except jp MRC unit bet is 5rs for  all pools. Jp is combined .unit bet is 10 rs.BTC also has the same app but due to pending case it couldn't operate. BTC for their reasons known to them never approached the higher legal Avenue to squash the earlier order of banned online gambling..online wagering always give you the best option to bet at the last moment .after seeing the paddock etc.

 

Mohan said ...

12-Apr-2021

Absolutely true.playing,opening account are difficult and not Friendly. finally i had to shift to betindia  and play cacutta apps which aer fair and friendly. ijust decided to drop mumbai and play other centers as my passtime.

Ravi said ...

12-Apr-2021

If you have done KYC in paytm app ....paytm first games is the easiest app to use . U need to fulfill their video KYC and upgrade your wallet limit . The winning amount is paid within 2 mins of all clear sign . I have not faced any issue up till now... 

 

 

 

Jai said ...

12-Apr-2021

RWITC should terminate the agreement and not renew it. Newly uploaded RWITC online betting application be considered as it's official one